Solved: 30 days notice

Anonymous · ‎05-01-2018

My 2 year contracts ends 8 March 2018 can I give 30 days notice one month before or do I have to wait till 8 March to give 30 days notice thanks

Cleoriff · ‎05-01-2018

Hi @Anonymous You can give 30 days notice before end date https://community.o2.co.uk/t5/How-to-guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526

If you ask for your pac it will also end your contract https://community.o2.co.uk/t5/How-to-guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Veritas Numquam Perit

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Cleoriff · ‎05-01-2018

Hi @Anonymous You can give 30 days notice before end date https://community.o2.co.uk/t5/How-to-guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526

If you ask for your pac it will also end your contract https://community.o2.co.uk/t5/How-to-guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Veritas Numquam Perit

Forgottoduck · ‎05-01-2018

If you have an outstanding CCA/Refresh you will need to settle this first...

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica

MI5 · ‎05-01-2018

You don't need to settle your account before giving notice, in fact it won't be settled anyway until you pay your final bill.
Get your phone unlocked before you leave whilst it's free to do so https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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