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[Elisse-24]

I’ve paid £10 for a bolt on but nothings working and it’s saying I don’t have a bolt on 

[MI5]

@Elisse-24 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Oxonian]

Hello @Elisse-24 and welcome to this customer to customer forum. Unfortunately, we cannot access customer accounts.

You need to contact O2. You can message them on :-

Facebook : https://o2uk.co/O2CFB

X (Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

Alternatively, you can call O2 on 4445 or 0344 8090222.

Guide: How to find help & contact O2 

Good luck ! 

[MI5]

Good luck @Elisse-24