Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52711 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26621 Views
  • 19 replies
  • 2 kudos

Resolved! "Classic" PAYG ?

Is classic still available (ie you top up when you want to rather than every month) ?O2 site is confusing, it says existing customers can't transfer to it but doesn't mention new customersThanks

derek765 by Level 1: Joiner
  • 511 Views
  • 1 replies
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Resolved! pay as you go pac code

anyone know why o2 are being controlling and refusing to send a pac code for a pay as you go customer ? i have been asking since 17th october its now 20th october and customer keep hanging up plus o2 social media wont respond the live chat will not l...

dan38 by Level 1: Joiner
  • 514 Views
  • 2 replies
  • 0 kudos

Resolved! How long is my SIM card going to be active?

I bought an O2 sim card in an O2 store in the UK in March 2022 (About 7-8 months ago) and I was told in the store by the staff that this sim card is going to last only 6 months. That is because I am not a uk citizen and therefore cannot make a contra...

Iles by Level 1: Joiner
  • 1033 Views
  • 3 replies
  • 0 kudos

Chester poor 4G

Can anybody do an in depth check on the Chester area? The speeds are absolutely dire and as a new payg customer it's being limited at 2mbps. Wasnt like this a few days ago.I'm aware there is a mast down but the issue wasn't that bad until yesterday.I...

Carlo1460 by Level 1: Joiner
  • 1351 Views
  • 6 replies
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Resolved! Rolling Plans and 5G?

HI, I can't find a clear answer to this, but do 'Rolling Plans' give you access to 5G?Or is it only pay monthly that have 5G? Thanks!

radiomean by Level 1: Joiner
  • 1944 Views
  • 2 replies
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Resolved! Need PAC code

Please guide me how to get my pac code

Wajih by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! data remaining on PAYG?

my mother has a PAYG account. It was recently credited with £20, which has been exchanged for 99 minutes/100 messaging units. But how do I find out her data allowance? I tried looking on the my 02 website, my 02 app, and texted balance to 20202, but ...

Alex_B1 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! Internet

Why was £4 taken from my account today if I don't use the Internet?

MarcinZ by Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! International Roaming

Does international roaming include Guadeloupe?

Uke by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos