Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52730 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26634 Views
  • 19 replies
  • 2 kudos

Resolved! New sim card

I have receive a new SIM card [personal details removed] but it does not register on my O2 app. I also have an account for [personal details removed]

Resolved! Having trouble with topping up

My telephone App has signed me out and going online to MyO2 and signing in doesn't seem to show anywhere to top up like it usually does. Has something temporarily gone wrong with the system?

HHGTTG by Level 3: Thinker
  • 527 Views
  • 2 replies
  • 0 kudos

Resolved! Data Sim - Data Bolt On

Hi there,I hope someone on here can help meI have a Pay as you go data sim for a security camera. I knew my allowance was coming to an end, so I bought a new data allowance so that it would automatically top-up. The other day I went to view my camera...

Resolved! Changing tarrif mid month.

If I change my tarrif mid month, will all my data from my last tarrif add on? or will it just be replaced?

LeahMarie by Level 1: Joiner
  • 622 Views
  • 3 replies
  • 0 kudos

Resolved! boltons

i am not able to add boltons and i need data what do i do

sp15 by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! My mobile number is disappeared from online account and app

Hello everyone. I have two pay as you go numbers for several years. Never had a problem with anything until December 2022.One of the numbers on my account on the website and in the application has started to disappear. I tried to add it several times...

Navi by Level 1: Joiner
  • 750 Views
  • 2 replies
  • 0 kudos

Resolved! verification proof

hi people, i am absolutely exasperated and its not then money its the point now. ok so ill try and explain although typing whilst "angry" i tend to just rant in a senseless way........ so i am trying to withdraw money from a casino site called "fruit...

Resolved! Five pounds

I was told if I installed my o2 app I would get five pound credit didn't then I called customer service 5 times longest hold 47 minutes disgraceful and then kept being transferred and then cut off bad service

Resolved! change phone no, ring 202

yes my messages are filling up with scams, low lifes, fed up cant block them, spoke to local branch said ring 202 and they will change my number , tried but does not ring think it is a dud!!