30-03-2021 20:40 - edited 30-03-2021 20:41
30-03-2021 20:40 - edited 30-03-2021 20:41
For years I have used a UK credit card with a UK billing address. That card is no longer valid.
I need to ptovide a new UK credit card, but it has an overseas (Ecuador) billing address.
Trying to contact O2 has been useless as the automated service does not cater for overseas addresses. I need to talk to a real human being.
Solved! Go to Solution.
30-03-2021 20:44 - edited 30-03-2021 20:47
30-03-2021 20:44 - edited 30-03-2021 20:47
I'm sure O2 don't accept cards with a foreign billing address.
However you can call them by all means
All numbers are in this guide. Also a guide to Skype.
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
30-03-2021 20:44 - edited 30-03-2021 20:47
30-03-2021 20:44 - edited 30-03-2021 20:47
I'm sure O2 don't accept cards with a foreign billing address.
However you can call them by all means
All numbers are in this guide. Also a guide to Skype.
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 30-03-2021 21:56
on 30-03-2021 21:56