Topping up

[Lindsey22]

I topped up about 8hours ago on the £15 big bundle. I get a message about 10mins ago saying that I have no data, no calls or messages and need to top up again. Had anyone else had this happen? 

[Cleoriff · Accepted solution]

Hi @Lindsey22 

You need to call O2 on 4445. Other numbers are in this guide Guide: Coronavirus Community Help and Support 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Lindsey22]

Thank you very much. I will give these a try. 

[Cleoriff]

Best of Luck @Lindsey22 👍