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Jen61
Level 1: Joiner
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Topped up twice in a week and still it says no credit 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445

Message 2 of 4
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Enlli
Level 69: Guiding Light
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Just check with them your payments have gone through.

O2 seem to have problems clearing payments

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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jonsie
Level 94: Supreme
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Message 4 of 4
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