Top-Up

[Adam171]

I bought a top-up on 11/01/2024 and on 15/01/2024 I have been asked to top-up my phone again

[pgn · Accepted solution]

You can check in Guide: How-to guide for My O2 or call the top up number 4444 free, then choose option 2 and 2 again.
Or Text BALANCE free to 20202.

The e-mail you received, or SMS, may not be a genuine one. Good luck, @Adam171