@Cris18
Rolling plans don't renew from balance.
Pay As You Go: Introducing "Rolling Plans"
You need to switch to a bundle to use credit to top up and switch back to a rolling plan after it's used up.
You can switch in your MyO2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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