Spam Text Help

[Anth01]

Hi could anyone help, just joined O2 today and topped up. I am now receiving spam texts regarding subscriptions for £4.50 per week from a service called gameland. I installed the myO2 app on the phone from the playstore and it is only since then these messages appear. I replied STOP which removed £4.50 from my balance and I now have the same message again. Does anyone know how to stop this nuisance permanantly.

Thanks

[Cleoriff · Accepted solution]

Hi @Anth01

Follow the advice here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also this site helps a lot with free advice https://payforitsucks.co.uk/

You must have clicked on a link on the app you downloaded.

[jonsie]

There is also a community petition here you might want to put your name to :

https://community.o2.co.uk/t5/Discussions-and-Feedback/Premium-rate-services-petition-to-O2/td-p/118...