Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52829 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26728 Views
  • 19 replies
  • 2 kudos

Resolved! International charges

I bought an international PAYG sim to avoid paying £4.99 per day and flew to the US yesterday.I've had 2 texts from O2, one said I've got 3000 texts, 100mb of data and calls at 1p per minute up to 26th Feb (which is what I was told in the shop). The ...

HectorP by Level 1: Joiner
  • 2672 Views
  • 6 replies
  • 0 kudos

Resolved! Previous bill

Hello everyone! I just changed my tarif to go back to Pay As You Go and I don't understand why the credit on my phone has fallen. I didn't use anything no messages no calls no data.... Where can I find the details of my credit using?Cheers!Oxa

Oxa by Level 1: Joiner
  • 1296 Views
  • 4 replies
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Resolved! Loss of payg network?

I haven't topped up my payg phones (2) for a while and I've found that when I went to top up, there is no network now available on either of them.Anyone know if there's a way of getting them back on?

allassio by Level 1: Joiner
  • 860 Views
  • 3 replies
  • 0 kudos

Resolved! Spam Text Help

Hi could anyone help, just joined O2 today and topped up. I am now receiving spam texts regarding subscriptions for £4.50 per week from a service called gameland. I installed the myO2 app on the phone from the playstore and it is only since then thes...

Anth01 by Level 1: Joiner
  • 961 Views
  • 2 replies
  • 0 kudos

Resolved! PAYG phone unlocking charges

Hi, I tried to unlock my PAYG phone - the O2 Help page states 'If you’re on Pay As You Go, your O2 phone or tablet can be unlocked at any time, for free.', but both my My O2 account and customer services say there is a £15 charge, to which I cannot f...

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Nick9 by Level 1: Joiner
  • 8431 Views
  • 54 replies
  • 0 kudos

Resolved! Testing a Doro 6520 handset without a SIM card

I just bought my mother a new Doro 6520 handset on PAYG. The handset was purchased direct from o2 and in compliance with their 14 day returns policy, I would like to show it to my mother before we spend any further money on top-ups. I have litterally...

ggabu by Level 1: Joiner
  • 2191 Views
  • 5 replies
  • 0 kudos

Resolved! Auto top-up

Hello. Please off my top up! Because Im have new number and this old is not in use. Every time u take for my account money, but im not use this number 3 mounth... Please off auto top uk. On the web side i cant found how to stop this. I dont remember ...

Resolved! Need help

I am pay as you go and i am wondering is there any way to retrieve your call log that was deleted so you can find the number you accidently lost

Karl1234 by Level 1: Joiner
  • 877 Views
  • 2 replies
  • 0 kudos