Solved: Please refund my top up for pay as you go

Jun · ‎14-10-2021

I just want to top up value, I have no intention to buy a boundle. Please cancel the boundle and refund the balance to me.

madasaf1sh · ‎14-10-2021

@Jun

Bundles are non refundable once purchased, as per the t&c's.

edited to add part of the T&C's

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎14-10-2021

@Jun

Bundles are non refundable once purchased, as per the t&c's.

edited to add part of the T&C's

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎14-10-2021

@Jun

O2 no longer do basic PAYG.

The only option with O2 is a bundle.

If you want basic PAYG you need to look at giffgaff or Tesco mobile.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Please refund my top up for pay as you go

Transfer from pay monthly sim-only to PAYG rolling...

CLASSIC PAY AS YOU GO REQUEST

O2 travel

02 Travel

Transferred my number