Payment on hold in paypal

Craigsaccount · ‎15-02-2020

How do I cancel Transaction ID [personal info removed]

I spoke to 02 and they said to contact paypal to cancel the payment as I no longer want the phone.

MI5 · ‎15-02-2020

Contacting PayPal is the way to do it.

Login to your account to see options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-02-2020

@Craigsaccount

If you paid for the device via Paypal then you have to contact them to cancel the transaction..

The only other way is to send it back under the 14 day change of mind policy, though that is time consuming

Veritas Numquam Perit

Craigsaccount · ‎15-02-2020

The payment is showing as pending no money hasbeen taken.

Cleoriff · ‎15-02-2020

Then cancel the transaction @Craigsaccount

Veritas Numquam Perit

Craigsaccount · ‎15-02-2020

I am unable to do that myself as it is pending.

MI5 · ‎15-02-2020

@Craigsaccount

If O2 don't claim the money it will automatically expire.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-02-2020

@Craigsaccount wrote:
I am unable to do that myself as it is pending.

You can ring Paypal though and they will do it....

"If you have any questions, contact our UK customer support team on 020 8080 6500 or 0800 358 9448"

Veritas Numquam Perit

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Payment on hold in paypal

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999 days

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