This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My phone won’t make calls or send texts from France I have a £10 big bundle with O2

Toots1
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎10-11-2023 15:13

on ‎10-11-2023 15:13

I need help with making calls and sending texts from France. I have a£10 big bundle with O2. I can use my apps though help please can’t find the answer on O2 app.

Message 1 of 2
475 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151977 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

on ‎10-11-2023 15:32

on ‎10-11-2023 15:32

@Toots1 

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
467 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top