MMS charge

[EJF48]

Tel No [Removed] name Edward Fraser DOB [Removed]

I was transferred from Virgin Mobile to O2 recently. everything fine until this week . I receive message saying i

I'm going to be charged for MMS that I've just sent.

I have previously not been charged and my tariff says they are included free of charge.

please explin

[Enlli · Accepted solution]

We are all customers here so can't access your account

MMS have been chargable on O2 for as long as I can remember.

Best message them on

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is an open forum and giving your phone number and DOB is gold information to any scammer

Use the down arrow at the top right of your post and choose edit

*Flagged 

[Post123]

I was transferred too from Virgin to O2 and everything was fine and then my text messages have now been sent via MMS and I’m being charged for them. What have O2 done and how do I get it to go back to my normal texts.

[Enlli]

Are you using Google Messages?

It may need you to log out of chat features then re log in with O2