Live Chat

[Giedrius]

How to get on live chat?

[Giedrius]

How to get on the live chat?

[tcaunt1995]

Is it possible to add a second line and handset onto my contract for my partner

[MI5 · Accepted solution]

@Giedrius 

Live chat is still intermittent but if you hang around the shop pages, it may show up. 
@tcaunt1995 

You'll need to pass another credit check to add an account but if that's all OK, it won't be a problem. 
You can apply online but may be easier to go in store. 

[MaseMCR]

How can I get the invoice for my recent upgrade to a Samsung 20+ so I can claim my free Samsung ear buds?

[jonsie]

Check recent orders in My O2

Open, download as pdf

Attach to your claim

[Anonymous]

Hi, tcaunt1995,
There are three ways of doing this. The easiest ( if you can do this ) is to go into an o2 shop and add another line to your contract. Alternatively, you can take out a new contract via your myo2, but you have to set up a new email address for the new account to do this, and then 'bring in other products' to link the accounts, and finally, ring customer services via 202 from you handset and get them to add a new line for you.