Keep my old number

Oliver25 · ‎24-10-2024

Hi

I had to replace my old sim as it was damaged but I wish to keep my old O2 number & can't find the option to do this

Bambino · ‎24-10-2024

@Oliver25 Quickest way is to call into an O2 store if you have one nearby and they'll give you a new sim with your details on it. Be sure to bring photo ID with you.

Alternatively: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2

MI5 · ‎24-10-2024

@Oliver25

You need a number migration.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Keep my old number

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off