Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Keep my old number

HiI had to replace my old sim as it was damaged but I wish to keep my old O2 number & can't find the option to do this

New device

Hi,how long does it take for a new device to be dispatched. I've been waiting for 3 days now and still not had an email.

Wrong address

Wrong

Whats the best Pay As You Go tariff

I need a lot of mobile data but I dont want to spend a lot

Resolved! Delay in preorder

Hello, just wanted to ask is it only me whose waiting for a pre-order Iphone 16 pro max dessert titanium for 6 weeks now?

Resolved! Starting new tarrif

Id like to start my 15 pound tarrif as im about to run out of data and i dont know how

contract finished

Hi my contract is up and i have seen a good deal with o2

Resolved! how often to top up on PAYG Classic tarif

round and round in circles but no found answer.how often do i have to top up on a Classic PAYG tarifi use regularly but top up rarely

Resolved! my SIM card has been deactivated by O2

I have a pay as you go mobile phone which I use for emergencies. It is always in credit and has served me well for many years. Recently it has been deactivated by O2 without prior notice to me. I can find no advice as to how to reverse this and get t...

Resolved! Rolling plan use top up money

Hi, I’m having trouble using the £38 in my account to restart my rolling plan for the month

O2

Forum Posts