Re: FREE10

Nickjt · ‎01-08-2018

I am switching two phone to O2 using SIMs ordered by post and I got the same ""It looks like this offer isn't for you" message. What should I do?

Many thanks

MI5 · ‎01-08-2018

I'd ask @Martin-O2 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎01-08-2018

@Nickjt wrote:
I am switching two phone to O2 using SIMs ordered by post and I got the same ""It looks like this offer isn't for you" message. What should I do?

Many thanks

Hi @Nickjt

Originally this issue was due to a batch of faulty sims which we thought was fixed long ago. I will tag our community admin to the post to see if they can advise.

@Martin-O2 @EmilieT?

Veritas Numquam Perit

jonsie · ‎01-08-2018

I never believed the faulty batch of sims excuse in the first place. Another case of à promotion not programmed into the system when the resident monkey had gone off seeking bananas. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎02-08-2018

Hi @Nickjt, and welcome to the forum! I'll ask you for a few more details via Private Message on the forum now so we can get this looked into for you

Thanks @MI5 and @Cleoriff for the mention!

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Chloerose · ‎02-08-2018

Same is happening to me on my big bundle sim

MI5 · ‎02-08-2018

I'm sure @EmilieT will help you too @Chloerose

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-08-2018

@Chloerose wrote:
Same is happening to me on my big bundle sim

@Chloerose I sent you a Private Message as well to get some more details so I can have it looked into for you

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

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