This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Did the data roll over?

Go to solution
Bamboccio
Level 2: Apprentice
  • 102 Posts
  • 21 Topics
  • 0 Solutions
Registered:

on ‎11-02-2019 14:58

on ‎11-02-2019 14:58

So it appears that he did rollover despite the message saying that it failed.
My monthly date is the 10th and I added the necessary credit this morning after receiving a message saying that the roll over failed.
Message 1 of 4
1,312 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Bamboccio
  • 152260 Posts
  • 651 Topics
  • 29037 Solutions
Registered:

on ‎11-02-2019 15:34

on ‎11-02-2019 15:34

@Bamboccio your new bundle would start immediately as you added the necessary credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 4
1,301 Views
0 Kudos
3 REPLIES 3

Go to solution
Bamboccio
Level 2: Apprentice
  • 102 Posts
  • 21 Topics
  • 0 Solutions
Registered:

on ‎11-02-2019 14:59

on ‎11-02-2019 14:59

1 of 2: O2:Sorry, we've been unable to renew your Big Bundle with data rollover. You need a balance of at least £10 to get your data Big Bundle for this month.
Message 2 of 4
1,311 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Bamboccio
  • 152260 Posts
  • 651 Topics
  • 29037 Solutions
Registered:

on ‎11-02-2019 15:34

on ‎11-02-2019 15:34

@Bamboccio your new bundle would start immediately as you added the necessary credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
1,302 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎12-02-2019 08:35

on ‎12-02-2019 08:35

Hey @Bamboccio, I was wondering if the info above answered your question or if you'd like some more help with this at all? slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,244 Views
0 Kudos
Top