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Changing auto top up amount

James999
Level 1: Joiner
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Does anyone know how to change your auto top up amount. The app won’t let me do this and when I log in I line I can only set up a new auto top up, not cancel or amend my existing one? Thanks
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MI5
Level 94: Supreme
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@James999 

Once you have created a new auto top up, you should be able to cancel the old one.

If you run into any problems, call O2 on 4445 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151782 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@James999 

Once you have created a new auto top up, you should be able to cancel the old one.

If you run into any problems, call O2 on 4445 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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