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£10 bundles

A11
Level 1: Joiner
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Hi I have just topped up my phone with £10 for my big bundle which I have had for last month since got the SIM card but for some reason it is telling me that I need to top up by £15 for then£15 bundle which I never selected and now it won’t let me get back to then&10 which I have credit for 

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MI5
Level 94: Supreme
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@A11 

You need to call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152294 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

@A11 

You need to call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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