Solved: Re: Visual Voicemail

AdrianHaines · ‎31-01-2019

O2 send me about 20 texts a day telling me my device doesn't support visual voicemail.

Message received.

How do I stop more texts from coming in? It is getting annoying now.

EmilieT · ‎06-02-2019

Hi @AdrianHaines, and thanks for flagging this!

Unfortunately we did encounter an issue with VVM that impacted some OnePlus 5T devices which has since been resolved, so you should not be receiving any more notifications. If you do receive more, or were affected by this on a different device, please let us know so we can get it looked into. We're very sorry for any inconvenience or frustration this may have caused – it shouldn’t happen again.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

View solution in original post

adamtemp64 · ‎31-01-2019

What device and what tariff are you on sounds like a conflict in o2 system

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎31-01-2019

@AdrianHaines someone else with the same problem just reported.

I suspect a glitch in the machine somewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AdrianHaines · ‎01-02-2019

I suspect this is how the rise of the machines begins...with mild annoyance...

AdrianHaines · ‎01-02-2019

Probably is, I'll just have to wait until O2 track down the issue

EmilieT · ‎06-02-2019

Hi @AdrianHaines, and thanks for flagging this!

Unfortunately we did encounter an issue with VVM that impacted some OnePlus 5T devices which has since been resolved, so you should not be receiving any more notifications. If you do receive more, or were affected by this on a different device, please let us know so we can get it looked into. We're very sorry for any inconvenience or frustration this may have caused – it shouldn’t happen again.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Marjo · ‎02-12-2019

Hi guys, just in case you haven't seen the news yet, O2 has launched Visual Voicemail for Android this morning. It will initially launch on the Google Pixel 3 and 3 XL, with plans to roll out across other vendors, including Samsung and Sony early next year.

See here for more info.

O2

Visual Voicemail

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei