The problem with money

[Mihalache]

cell phone subscription for Samsung samsung s9 +, I gave an advance of £ 275 and I was told that after 2-3 months that money will come back to my bank account, I want you to solve the problem because I need it those money, thank you, my name is Mihalache George Sorin

[Mihalache]

good afternoon, I made a one-cell phone subscription for Samsung samsung s9 +, I gave an advance of £ 275 and I was told that after 2-3 months that money will come back to my bank account, I want you to solve the problem because I need it those money, thank you, my name is Mihalache George Sorin

[Cleoriff · Accepted solution]

Hi @Mihalache

Your deposit will be returned by your 4th bill. You have to show you have paid the first three bills on time.

Hope that helps and welcome to the forum

[MI5]

Hi @Mihalache

Providing you have paid your first 3 bills on time and in full, you can get the deposit returned on your 4th bill, but you need to speak to O2 directly by calling 202 from your O2 phone.

[Bambino]

@Mihalache This is not O2. This is a customer community.