on 10-02-2022 01:43
I have had 0ver 2000 messages and 3000 phone calls throo my iPhone 11
I found out after a contact I pay for why 02 but I have not used it for months and I have
had a esim from 02 that went missing in the post , all my personal info and bank details were sent through by what’s app both texts and phones calls , surely this is a data breech plus fraud plus hacking a person who myself
Bison impaired, I’ve called my number which I want People to do as he has blocked my number for good reason , the police don’t want to listain I have what’s app statistical data showing these calls and texts throo my 02 contact phone 11
ibe been violated as all of my identity has been comprised , I even had a 2 step factor plus face reguauation , what is strange as well is that there is no trace of phones calls or texts on my whatts app like there is but I guess that with theese scum scammers it’s probably a criminal gang or hacker to be able to to do this , funny enough i had a phone bill from 02 im Nov off 2021 and it had shot up to a bill of £100 instead of around £40.00 a month , on the billing statement there were mobile numbers I didn’t recognise plus some
premuim ones that I never would of made
02 said they would investigate it but they it
can and must of been me , except I Janet the time to make both this time in my bill but the last time as it totals to 10 hours off calling time and off phone calls , if like the fraud department at 02 to take by this very serious as
this is a breech Data, and fraud , no duty of care for there customers
on 10-02-2022 08:11
I'm a little confused by your post but I'll ask @O2Lisa to see if she can get you in contact with someone who can help.
on 10-02-2022 08:43
on 10-02-2022 08:43
Thanks for the tag @MI5.
I'll message you privately @Paul251277 and look in to this for you.