cancel
Showing results for 
Search instead for 
Did you mean: 

Phone not delivered

Anonymous
Not applicable

Ordered a phone from O2, which was supposed to be delivered by UK Mail. UK Mail only deliver on weekdays and their distribution centre (i.e. where you go if you miss your delivery) is miles away and only open on weekdays.

 

Phone not delivered and money not returned. No way to contact O2 about this directly. Very disappointed. 

 

Anyone know an email address/phone number I can call to follow up?

Message 1 of 4
2,391 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
You can speak to O2 from a O2 powered by dialing 202 or via From a landline 0844 809 0202 > 5p /

E mail for O2 is https://www.o2.co.uk/apps/help/help
Are you not able to track the phone via the info that should have been sent to you ?

View solution in original post

Message 3 of 4
2,386 Views
3 REPLIES 3

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

all contact details for o2 are at the bottome of this page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 4
2,388 Views

Anonymous
Not applicable
You can speak to O2 from a O2 powered by dialing 202 or via From a landline 0844 809 0202 > 5p /

E mail for O2 is https://www.o2.co.uk/apps/help/help
Are you not able to track the phone via the info that should have been sent to you ?
Message 3 of 4
2,387 Views

Anonymous
Not applicable

If its a new phone you ordered you can call o2 from a landline - 08448090202

Message 4 of 4
2,362 Views