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O2 Travel charges

kelis
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Hi, I have recently returned from the USA, and was charged every day I was there for O2 travel, despite being careful to only use my sister's home wifi, I didn't use the phone when out and about. What did I do wrong ? Thanks

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MI5
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@kelis 

If you left your data turned on, the phone would still use it to update apps in the background which would trigger the daily charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151927 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

@kelis 

If you left your data turned on, the phone would still use it to update apps in the background which would trigger the daily charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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kelis
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Thanks, what an expensive mistake to make !

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