Can I use my O2 travel Ultimate plan for data usage in Taiwan?

[GeorgeLee1994]

Hi all, as the post suggests, can I use an Ultimate travel plan in Taiwan without additional bolt ons?

Googling says yes but it seems the official website says no.

Please can someone clarify this?

[Cleoriff]

@GeorgeLee1994 

These are the destination for Ultimate 

Which destinations are included in our Inclusive Zone Ultimate?​

The 75 destinations included in our Inclusive Zone Ultimate are: Albania, Anguilla, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Bermuda, Botswana, Brazil, British Virgin Islands, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Paraguay, Peru, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Trinidad and Tobago, Turkey, Turks & Caicos, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Yemen, Zambia​

https://www.o2.co.uk/international/travel-inclusive-zone-ultimate 

Guide: Roaming MegaGuide 

[pgn]

@GeorgeLee1994 - I was going to say that this https://www.o2.co.uk/international/using-your-phone-abroad page would tell you what does and does not work for any country, including Taiwan, but it seems to be a broken at the moment:

 

@Dave-O2, is this a known issue or just a temporary glitch?

It may be that you are out of luck - check the link above later today when O2 have fixed it. Good luck!

[Cleoriff]

@pgn 

That was the error I was getting when checking many blue links in the Guide: Roaming MegaGuide 

See HERE ...but I thought they were outdated.

I tagged @Dave-O2 last night.

In my post above, I linked to the Ultimate Travel Inclusive info (as queried by the OP). 

That's working as normal.

[Dave-O2]

Thanks  for flagging @pgn, @Cleoriff 

I'll report this to the relevant area and confirm when this has been fixed 👍

[Enlli]

This page has me confused

https://www.o2.co.uk/international/o2-travel

For the fixed price of £7 a day (for the days that you use it), you get unlimited minutes, texts and data in 75 destinations outside Europe (including USA, Canada, Australia, New Zealand & Mexico).

If you

[Cleoriff]

So, it seems they have extended O2 Travel to cover the 75 areas you get free with the Ultimate bolt on but are charging £7.00 a day? Quite a few changes happening with all the O2 Travel options which we haven't been told about. The link for O2 Travel in the Roaming Megaguide NOW takes you to the page you have highlighted @Enlli 

[jonsie]

We will soon get used to it all....unless they change it again!

[Cleoriff]

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@jonsie wrote:

We will soon get used to it all....unless they change it again!

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It wouldn't hurt them to make an announcement!

Particularly when they know the community does most the work for them.

[pgn · Accepted solution]

Fixed, finally:

https://www.o2.co.uk/international/using-your-phone-abroad

No Roaming arrangement with Taiwan, @GeorgeLee1994 - so (expensive) rates.

So it goes - perhaps you can get a local SIM there to give you access to Data, and use WhatsApp or similar instead?