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O2 Switch up Bolt on

Su5
Level 1: Joiner
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Hi. 

I currently have an account with 2 lines on it for myself and my daughter (31) she has the switch up bolt on and wants to upgrade her phone. She lives in Birmingham and I live in Leeds. Would she be able to go to the O2 store without me and upgrade/switch?

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MI5
Level 94: Supreme
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@Su5 

I would expect they would need the account holder present, but worth calling to store to check in advance.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

Be aware of recent changes as in guide above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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