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No Web/Email/Data access

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Anonymous
Not applicable

on ‎26-11-2013 13:34

on ‎26-11-2013 13:34

Hi

 

I have not been able to connect to the web or use any app that uses data today 26.11.13.

 

Whats going on??

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Bambino
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on ‎26-11-2013 14:21

on ‎26-11-2013 14:21

I thought it might be, as the OP mentioned Safari, but he never said. I wonder whether his APN has become corrupted?

I DO NOT WORK FOR O2



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MI5
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on ‎26-11-2013 14:23

on ‎26-11-2013 14:23

Either that or a signal fault which may not yet be showing on the status pages.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎26-11-2013 14:34

on ‎26-11-2013 14:34

I wondered that and was going to ask if the problem persisted if they went a couple of miles from home so they were on a different mast.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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In response to MI5

on ‎26-11-2013 14:34

on ‎26-11-2013 14:34

I have spent the last 20min on the Live Chat to o2. They are sending me a new Sim Card.

 

Hopefully this will help.

 

Thanks

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Anonymous
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In response to perksie

on ‎26-11-2013 14:35

on ‎26-11-2013 14:35

I shall try this on my way home tonight.

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Bambino
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on ‎26-11-2013 14:59

on ‎26-11-2013 14:59

Please come back and let us know if you get the problem sorted. Good luck.

I DO NOT WORK FOR O2



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