Solved: New sim

Jack021 · ‎24-04-2023

Hi, I'm a 02 customer about to receive a new sim with a different number!

I requested the same number as currently have, but it's not happened.

Can I get a 02 shop to move my original number to the new sim?

TIA

MI5 · ‎24-04-2023

Yes you can or do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-04-2023

@Jack021

Yes you can or do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jack021 · ‎24-04-2023

Thanks MI5

MI5 · ‎24-04-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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