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Name and Address Change

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Anonymous
Not applicable

on ‎22-03-2017 15:51

on ‎22-03-2017 15:51

Hi i am looking to change my billing address and my mobile name please?

Thanks

Sarah

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MI5
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on ‎22-03-2017 15:55

on ‎22-03-2017 15:55

Hi @Anonymous

You can change your address under "Manage my details" in your MyO2 http://www.o2.co.uk/myo2

To change your name you need to follow this process here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152221 Posts
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Registered:

on ‎22-03-2017 15:55

on ‎22-03-2017 15:55

Hi @Anonymous

You can change your address under "Manage my details" in your MyO2 http://www.o2.co.uk/myo2

To change your name you need to follow this process here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎22-03-2017 16:23

on ‎22-03-2017 16:23

Thanks for that information

 

Sarah

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎22-03-2017 16:26

on ‎22-03-2017 16:26

No worries
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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