My SIM Card was unregistered.

[B17Curtis]

Hello, when I put my SIM card into my phone saying the SIM is unregistered. How would I go about trying to restore my SIM and it's number, thank you

[jonsie · Accepted solution]

Have you used the sim in the last 6 months?

If not you ill need to contact customer service to have it reactivated as long as it's not much over the 6 months

If this isn't the issue, we need a little more info such as P&G or contract, new sim or replacement sim.

[Bambino]

@B17Curtis  You need to speak to customer service in the morning. https://www.o2.co.uk/contactus If you cannot call the numbers within the link, you can call for free from any phone on 0800 032 1402. Best time to call is 8-8.30 am.

[Marjo]

Hi @B17Curtis , I hope everything's going well now with your SIM since you last posted. Don't hesitate to ask again if you need any additional help from the community though!

Cheers for your help guys @jonsie & @Bambino!