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Lost voicemail

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modell
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on ‎11-04-2023 12:48

on ‎11-04-2023 12:48

I have recently moved from 02 to Giffgaff. I forgot to back up some voicemail messages from my late father before doing this. Is there any way I can get these back??

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MI5
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on ‎11-04-2023 13:51

on ‎11-04-2023 13:51

@modell 

Sorry for your loss but unfortunately they are lost forever now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎11-04-2023 13:51

on ‎11-04-2023 13:51

@modell 

Sorry for your loss but unfortunately they are lost forever now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-04-2023 16:39

on ‎11-04-2023 16:39

I had the same issue but thankfully remembered to back up

Nothing can compensate hearing a loved one's voice

So sorry

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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WesternBloom
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on ‎01-11-2023 13:42

on ‎01-11-2023 13:42

Is there a time limit at all? Like is the data kept for 30 days? Or is it wiped immediately?

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MI5
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on ‎01-11-2023 13:56

on ‎01-11-2023 13:56

@WesternBloom 

Once deleted from phone, that's it.

If you have saved voicemails you need to listen to them and re-save them every 30 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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