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Location Dependent Battery Discharge

AlanNP
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I have a Samsung Galaxy A10. When I'm at home I can charge it to 80% and, in three days, the level will fall to about 20% and I charge it again. When I stay at my friend's house the level falls to less that 20% after one day. The only Bluetooth pairing I have is with my hands free car kit, which is switched off when I am in the house and out of range anyway. I don't make more calls than usual when I'm staying with my friend. Can anyone explain what is happening to my battery's energy and, better, how I can stop it?

Alan.

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pgn
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Is the cellular signal at your friend's house a bit weaker than at yours, @AlanNP? Sounds like your phone might be hopping between masts when there - or some other device in your friend's home is making the phone scan more aggressively for a good signal... Just my 2p'orth 🤔

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AlanNP
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Thanks for the reply, the signal at my friend's house is terrible so that could be the explanation. I've reported it to O2, beyond that there's not much I can do about it,

Alan.

 

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pgn
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That could be it, alright, @AlanNP. if you download O2's My Network app from the relevant app store for your phone, you can quickly report it every time you are there. I take it your friend's phone is on a different network from yours, so not an issue for them. Thanks for coming back, and you are welcome. 

https://www.o2.co.uk/apps/my-network

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AlanNP
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Brainiac,

As far as I know the signal is bad for everyone in the  village.

I've downloaded the app but I'm having a bit of trouble working out how to report a  weak signal. Were you referring to the automatic signal monitoring capability or do I have to do  something?

Alan.

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madasaf1sh
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@AlanNP 

 

You just ensure that the Measurements Options under "my experience" is set to Allow, and then it will feed back to o2 issues in your area.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
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Brainiac, you noticed!

  @madasaf1sh said it - and my Android version lets me test the speed of my VM broadband too, so knock your phone off your friend's WiFi to run a Speed Test on O2's signal (under the hamburger top-left), and take it from there:

Screenshot_20220430-175626.png

Brain the size of a planet, and they ask me about running an app... 😂

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AlanNP
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madasaf1sh,

Thanks, that's set up now,

Alan.

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AlanNP
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Brainiac,

Thanks, I've run the speed test at home. I'm not sure how to interpret the results or send them to O2,

Alan.

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pgn
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My app is not letting me sign in, the SMS or email "request your password" link is taking an age...

Screenshot_20220430-183322.png

It does not *need* you to sign in to use the app. You can take a glance at the "FAQ" beneath the 'hamburger', I guess.

The web version is described here, if that helps for now: Guide: How can I sort out my network issues? 

 

 

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