Re: How do I close my email account?

Anonymous · ‎06-07-2015

I have an old O2 email account which I no longer use. It is set up to forward email to my new email address. I want to close the O2 email account but I can't because I'm no longer an O2 customer.

I called customer services, asked them to delete the account, they told me they had done so. They haven't. I still get emails forwarded from my O2 address.

How can I get O2 to close my email account?

jonsie · ‎06-07-2015

You can't I'm afraid. If you still have access to it then cancel the forwarding, change the password and leave it. It's supposed to become deactive after 6 months.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-07-2015

All O2 email addresses are closing down (unless you migrated to Sky BB) so it will close itself in due course.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-07-2015

I heard that two years ago... and still I'm getting spam forwarded from my O2 account...

MI5 · ‎06-07-2015

It's on a staggered shut down

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-07-2015

Register your o2 address as spam and it'll be blocked

Anonymous · ‎07-07-2015

haha! sounds like a good idea though - thank you!

O2

How do I close my email account?

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