Solved: Re: France data

jj1234 · ‎31-07-2020

In France and can’t get data for satelite

MI5 · ‎31-07-2020

That was iData they added which was missing before.

Using the apn I gave you would have allowed data to work without that bolt on but you should have had it already.

You can now leave your apn as iData and it will work everywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jj1234 · ‎31-07-2020

Can’t get satelite data in France. Just got off the ferry

O2Sarah · ‎31-07-2020

Hi

Sometimes turning your phone on and off refreshes the handset and it may pick up data roaming. Have you used your phone abroad before? Is it working for calls and texts?

jj1234 · ‎31-07-2020

Yes. Switched on and off. Have 3G it says. But can’t get satelite. This is for my daughter first time driving there no map. Dependent on sat nav. Apple phone.

O2Sarah · ‎31-07-2020

iPhone Maps should work on 3G dependant on the network that you join when roaming.

MI5 · ‎31-07-2020

@jj1234

Change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jj1234 · ‎31-07-2020

All good now

jj1234 · ‎31-07-2020

They added a bolt on specifically for I phone 10. It updated 30 mins later

jj1234 · ‎31-07-2020

Thanks

MI5 · ‎31-07-2020

@jj1234

That was iData they added which was missing before.

Using the apn I gave you would have allowed data to work without that bolt on but you should have had it already.

You can now leave your apn as iData and it will work everywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

France data

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