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Disney + activation

Michael110485
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on ‎09-10-2023 23:01

on ‎09-10-2023 23:01

I have added an extra to my account but cannot activate it through disney. Please help as I'll be charged for something I cannot use. - Michael 

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jonsie
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on ‎09-10-2023 23:08

on ‎09-10-2023 23:08

Guide here

Guide: Adding and removing O2 Extras  

If you still need help call 202 or contact them on social media using the link below

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Katie31
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on ‎18-10-2023 18:27

on ‎18-10-2023 18:27

Did you solve it in the end? Im having the same problem, spoke to 3 people at o2 and im no further to a solution!! 

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Oxonian
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on ‎18-10-2023 20:33

on ‎18-10-2023 20:33

@Katie31 

Have you reviewed the guide to which @jonsie provided a link ? 

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