Solved: Data cap when abroad

Anonymous · ‎20-03-2017

Will I have had a data cap set automatically ? I've just been abroad and I'm very concerned I used more data that I expected and trying to work out what the maximum amount I will owe is.

Thanks

MI5 · ‎20-03-2017

Your MyO2 will tell you what your charges are http://www.o2.co.uk/myo2 but without knowing where you went, what tariff and what contract you are on (o2 travel or not?) we couldn't guess .....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-03-2017

Your MyO2 will tell you what your charges are http://www.o2.co.uk/myo2 but without knowing where you went, what tariff and what contract you are on (o2 travel or not?) we couldn't guess .....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-03-2017

@AnonymousIf data usage isn't clear in My O2 then you will have to contact customer services and ask them

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Marjo · ‎28-03-2017

Hi @Anonymous Which country did you visit?

Did the advice above from our community members help you out with your data question?

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