Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I am going to be going to amsterdam and i was going to activate the bolt-on for my pay montly phone but i already have a standard rates in europe one already added. Does this standards rates one mean i have to pay for the actual data i use?
Hi all, I got an iPhone 7 Plus on Thursday and on Friday, it stopped working. So i asked for an exchange and o2 sent me a replacement this morning. Doorstep swap. o2 told me to put all accesories and phone in the box for replacement so i did. This mo...
I go to swapmysim.o2.co.uk, enter my mobile, check the 'not a business number' option, click submit, wait about a minute and eventually the browser says it can't open the page http://swapmysim.o2.co.uk/validatempnA few minutes later I receive a code ...
Anyone else having issues with ordering online? I've been trying several times within the past 24 hours to order a new phone as part of my contract upgrade and just when I get close to confirming payment, the screen states Order Submission Fail. I ca...
I have an S6 and recently whilst in costas my phone has started to automatically connect to the O2 WiFi hotspot. At no time have I asked it to connect or given it permission to connect to the hotspot There seems to be no way of stopping it from doing...
Hello,I would like to find out how to repair / replace a phone with warranty, because for a few days the phone does not turn on, the display does not work. The phone was purchased on 21.11.2016, is still under warranty. Do you get a replacement phone...
I recently lost my phone abroad on day one, fell out my pocket in the taxi from the airport to the hotel. Was annoyed as I was heading to a festival thought as I pay for O2 premium insurance it would be much of an issue as it covers loss abroad coupl...
I recently travelled to Argentina and Brazil. I purchased the Travel bolt-on before I left. This worked for calls and texts, but not data. Even though I had enabled data roaming on my iPhone 5S I kept getting a message that I was not connected to the...
im absolutely discusted with the service ive just recieved over the phone.when i took out my last upgrade i was told in shop that i can add insurance anytime to my bill. having just spoken to a so called o2 advisor he said i can not add insurance to ...
Will I have had a data cap set automatically ? I've just been abroad and I'm very concerned I used more data that I expected and trying to work out what the maximum amount I will owe is.Thanks
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