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Data abroad

td2
Level 1: Joiner
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Hello, please can I have help with my bolt on. I have assigned a bolt on for zone 2 data roaming and don't know how to activate it? 

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Enlli
Level 69: Guiding Light
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Where are you?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@td2 

You don't need to activate it as it happens automatically.

If you don't have data, Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Also note that depending on how much data you purchased, it could be used very quickly so could have run out already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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