on 29-11-2024 10:22
Hello, please can I have help with my bolt on. I have assigned a bolt on for zone 2 data roaming and don't know how to activate it?
on 29-11-2024 10:47
Where are you?
on 29-11-2024 11:01
You don't need to activate it as it happens automatically.
If you don't have data, Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Also note that depending on how much data you purchased, it could be used very quickly so could have run out already.