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Apple Watch cellular not setting up

Niki3
Level 1: Joiner
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on ‎19-01-2022 08:15

on ‎19-01-2022 08:15

This Keeps coming when I try to setup Apple Watch yes I did have a previous airtime plan but I cancelled that long ago now it’s stuck on this message.

 

 

 

We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.

 

 

 

@O2GeorginaPlease help

 

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MI5
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on ‎19-01-2022 08:38

on ‎19-01-2022 08:38

Gina isn't on the rota for today so I'll tag @O2Lisa for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Lisa
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on ‎19-01-2022 09:04

on ‎19-01-2022 09:04

Morning @MI5, thanks for the tag 😊

@Niki3 I'll message you privately and look in to this for you. 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Niki3
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on ‎19-01-2022 15:26

on ‎19-01-2022 15:26

Thank you 

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MatBie92
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on ‎19-12-2022 22:24

on ‎19-12-2022 22:24

Same problem, can you help?

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