Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Upgrade call

Hi I received a phone call yesterday from this number 01737570027 regarding an upgrade or change tariff. Just want to make sure this is a legitimate number for O2. Thank you.

Resolved! Amazon Extra Error

Hi. I cant activate me Amazon Music Unlimited Extra … When I click the link to complete the activation it comes up Activation Error … Seems a few are having the same issue … I have 14 days left to activate … please help

Resolved! O2 travel

I'm going to America tomorrow and want to know what I need to do to my phone so I don't incur charges. I have O2 travel as part of my pay monthly contract, my wife doesn't. We know she needs to activate the O2 travel and will be charged at £6/day but...

Resolved! WIFI Hub bill

I recently decided to terminate the contract on a mini WIFI hub that I had bought several years ago from O2. I couldn't find any way of doing so online and I therefore decided to cancel the direct debit. I knew a final bill would be sent out by email...

Repeatedly ignored by O2 Redeem re: Mastercard

My partner and I both bought new phones on 2nd November. Neither of us got an email within 14 days to claim the £200 Mastercard so we both sent emails to help@o2redeem.co.uk. 22nd November and we both get asked for proof of purchase, which we promptl...

Resolved! Spend cap

How do I change my spend cap

Amazon music activation error

I have been trying to activate my 6 months Amazon music extra but I keep getting a message saying "activation error". I have tried the O2 customer service and they told me to contact amazon but amazon have now told me to contact O2. Any ideas?

Resolved! Apple Airpods Order

Ordered Apple Airpods, with a deposit and paying rest over 12 months. Buy, have had the total payment taken off my bank account?

Resolved! Cancelling order

Hi so I ordered an iPad to be sent to a store for pick up but I changed my mind on the order and so I rang customer services and they said I would have to wait 7 days for the store to send the iPad back to o2 and it has now been 8 days but on my o2 i...

Resolved! O2 open

I would like to join o2 using o2 open only SIM cards

O2

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