This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

since Friday just past, my blackberry has the words "Initialisation Failed" with sos in the far,

Anonymous
Not applicable

on ‎09-12-2014 14:52

on ‎09-12-2014 14:52

I have a blackberry 9320, since Friday past, I see the words "Initialisation Failed", I've wiped the phone clean with Blackberry software but no luck!

I like my blackberry, this is last chance saloon before i attempt to buy new phone for which i don't wished to.

Message 1 of 5
3,278 Views
0 Kudos
4 REPLIES 4

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:

on ‎09-12-2014 14:59

on ‎09-12-2014 14:59

Sounds like a sim card failure.
Contact CS or go into an O2 store for a sim swap.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
3,274 Views
0 Kudos

Anonymous
Not applicable

on ‎09-12-2014 15:00

on ‎09-12-2014 15:00

Hi

This is one thread admittedly from 2009 from a Google search http://supportforums.blackberry.com/t5/BlackBerry-Bold/initialization-failed/td-p/221169/page/2

Source ; Blackberry Support Community Forums.
Message 3 of 5
3,274 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:

on ‎09-12-2014 15:02

on ‎09-12-2014 15:02

Also, on the off chance it's a service issue, check your postcode here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
3,275 Views
0 Kudos

Anonymous
Not applicable

on ‎09-12-2014 16:23

on ‎09-12-2014 16:23

Can you try your SIM card in an alternative phones as a process of elimination to see if it is the phone or SIM card ?
Message 5 of 5
3,251 Views
0 Kudos
Top