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SammyJo
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on ‎23-12-2020 17:22

on ‎23-12-2020 17:22

Hi - help please

 

Is my phone data plan completly separate to my watch data plan (i have two data plans) or does my watch use any data from my phone?

 

If they are separate, how much data does a watch plan have per month? 

 

On my iphone in the watch app, mobile data, it is showing as set to the 'Primary' for the data plan, but shouldnt this be 'secondary' as 'primary' is for my phone (or so i thoguht)

 

Basically my phone data has all gone for the month in about 10 days and i dont know how as i hardly  use any as im always using the wifi at home, so i didnt know if my watch has been using up my phone data?

 

Any help appreciated

 

thank you

Jo

 

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MI5
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on ‎23-12-2020 17:29

on ‎23-12-2020 17:29

@SammyJo 

Your watch just uses data from your watch data plan and it is unlimited.

It does not use your phone data at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎23-12-2020 17:29

on ‎23-12-2020 17:29

@SammyJo 

Your watch just uses data from your watch data plan and it is unlimited.

It does not use your phone data at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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SammyJo
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on ‎23-12-2020 18:10

on ‎23-12-2020 18:10

Thank you

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MI5
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In response to SammyJo
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on ‎23-12-2020 19:30

on ‎23-12-2020 19:30

Welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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