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Rob32
Level 1: Joiner
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I've not yet received code to collect my phone in store 

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Enlli
Level 69: Guiding Light
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Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
Level 66: Unequalled
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Sounds like you should get in touch with the sales team @Rob32 

All contact details are in the guide Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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