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Scam

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Quinn
Level 1: Joiner
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on ‎03-11-2021 06:35

on ‎03-11-2021 06:35

Hi I have received a text message from an unknown number claiming it was O2 saying that payment wasn't verified and my bundle would be cancelled. It has a link to it which takes you to on 'O2' site, I logged on to my REAL O2 account and there were no money to pay on my account. Please be aware of this scamText

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MI5
Level 94: Supreme
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on ‎03-11-2021 07:55

on ‎03-11-2021 07:55

@Quinn 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees
Level 52: Innovator
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on ‎03-11-2021 07:53

on ‎03-11-2021 07:53

Good Morning and Welcome to the o2 Community Forum

There are quite a number of scams out there,

well done never click on unknown links or make any contact with unknown numbers.

Thank you for the information,

Best wishes



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 151803 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎03-11-2021 07:55

on ‎03-11-2021 07:55

@Quinn 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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