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My package was not delivered

rtmbayz
Level 1: Joiner
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on ‎04-10-2023 13:55

on ‎04-10-2023 13:55

I was told my delivery guy tried calling me but there was no missed call.

 

I got a text message saying I should contact O² for my package. What kind of Scam are you running at O², why can't I just simply collect my device in store than to get it via post? Some of us stay at apartments were things can go missing at the Reception. And the main entrance needs key tag to enter the building.

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MI5
Level 94: Supreme
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on ‎04-10-2023 13:57

on ‎04-10-2023 13:57

@rtmbayz 

You choose the delivery options when you buy something.

Store collection is an option available to you.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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