Re: Switch your UK mobile network with a text mess...

MI5 · ‎31-05-2019

As announced 17 months ago, new regulations come into effect from July 1st this year https://www.theguardian.com/money/2017/dec/19/switch-uk-mobile-network-text-message-ofcom

Under the new rules, mobile providers will also be banned from charging for notice periods running after the switch date. This, the regulator said, would put an end to people paying for old and new services at the same time, saving UK mobile customers about £10m a year.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-05-2019

Yes I read about this when it was announced asll those months ago. It should be that easy.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎31-05-2019

Let's hope it happens then....

Veritas Numquam Perit

Anonymous · ‎01-06-2019

At least it might stop a certain provider (who shall remain nameless) from putting people through ordeals of two to three hours to get their PAC.

While it was quite a few years back I did actually watch two of my colleagues spend their lunchbreaks and an hour or two after desparately trying to negotiate for their PACs.

MI5 · ‎01-06-2019

Yes, they can be very persthreevive

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎01-06-2019

... persthreevive...?

Links to O2 Social Media Team here

Anonymous · ‎01-06-2019

I'm saying nothing more.

liggerz87 · ‎01-06-2019

I'm curious what network was it that didn't give pac and first I hear about this

MI5 · ‎01-06-2019

There’s a clue in my reply

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎01-06-2019

@MI5 wrote:
There’s a clue in my reply

Errr was it Three?

Veritas Numquam Perit

O2

Switch your UK mobile network with a text message.