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Returning a phone

Grace05
Level 1: Joiner
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Hi I was just wondering does anyone know how to return a phone after receiving it in the mail? 

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madasaf1sh
Level 78: King of Kings
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@Grace05 

 

You contact o2, and they will arrange the return and you only have 14 days to return it. 


All the details are here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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